Terms of service

This is an agreement between you and DESIGN BY U UNIQUE APPAREL LLC, a Florida Limited Liability Company at 8207 Via Verona, Orlando, FL 32836, USA, trading as Printyard. Placing an order means you accept these terms, our privacy policy, our acceptable artwork rules and our returns policy, all of which form part of the agreement.

You must be at least 18 and able to enter a contract. Orders on behalf of an organisation are placed by someone authorised to bind it.

Submitting an order is an offer to buy. We accept it when we confirm that your artwork has passed review and the order has entered production. Until then there is no contract, and either of us may withdraw.

Every order is subject to artwork review by a person. An order with a review status of pending does not enter production. If review rejects the artwork, section 6 applies.

Specifically, the licence does not permit us to:

• use your artwork in our own marketing, unless you separately tick that box at checkout;
• sell, license or supply your artwork to anyone else;
• use your artwork to train any machine learning model, with or without permission;
• produce goods carrying your artwork for anyone other than you.

Technical adaptation means colour separation, resizing, trapping, digitising to a stitch file and similar production steps. It does not mean redesigning your work.

By submitting artwork you warrant that:

1. you own it, or you hold a licence that permits it to be reproduced on goods for the use you intend, or it is in the public domain;
2. printing it will not infringe any copyright, trademark, design right, right of publicity, privacy right or moral right of any person;
3. where it shows an identifiable person, you have that person’s consent, or the consent of a parent or guardian if they are a minor;
4. it does not fall into any category on our acceptable artwork rules;
5. it does not breach any law that applies to it.

You give this warranty each time you submit artwork. Our review is a control on our own risk and does not transfer responsibility to us: an approval is not a legal opinion that your artwork is clear to use.

We will tell you promptly about any claim covered by this section, will not settle it without talking to you first, and will give you reasonable assistance in dealing with it. You may take over the defence of a claim at your own cost, provided any settlement releases us fully.

This section survives the end of the agreement.

We may refuse or stop any order where the artwork breaches the acceptable artwork rules, where we receive a credible rights complaint, where we are unsure and cannot resolve it, or where production is not technically possible on the configuration ordered.

Where we refuse before production, you get a full refund including any setup charge, and we tell you why in writing. Where we stop mid-production because of a rights complaint, we refund the unproduced part and follow the copyright procedure.

We may close the account of anyone who repeatedly submits infringing artwork, and decline further orders from them.

• All prices are in United States Dollars (USD) and exclude any sales tax, which is added where it applies.
• Quantity band prices are published in full on the pricing page. A band is a discount inside a single order. There is no membership, subscription, stored balance or points scheme on this site, and nothing on it renews.
• The price for your configuration is calculated on our server. A price shown in your browser is a display of that calculation. If they ever differ, the server calculation is the price.
• Setup, screen and digitising charges are one-off per design and are shown separately.
• Any comparison price we show is a price at which we have genuinely offered that item.
• The first-order code FIRSTRUN takes 10 percent off garments and printing, capped at $40, one use per customer, and does not apply to setup charges or shipping.
• Payment is taken in full before production. Card details are handled by a PCI-certified processor and are not seen or stored by us.
• Obvious pricing errors are not binding. Where one occurs we will tell you before taking payment and you can confirm at the corrected price or cancel.

Lead times quoted in the studio and at checkout run from the day your artwork is approved, not from the day you order. Full detail is on the shipping page.

We commit to shipping within 30 days of order. If we cannot, we will tell you, give a revised date, and offer a full refund instead of waiting. Risk in the goods passes to you on delivery.

Printed goods made to your specification are not returnable for a change of mind. Faults, printing errors, mis-shipments and garments outside our stated measurement tolerance are returnable and are replaced or refunded in full. The whole policy, including cancellation windows, is on the returns page and forms part of these terms.

We promise that:

• the garment will match the fibre content, weight and origin published on its page;
• measurements will be within plus or minus 1 cm of the published chart;
• the print will match the file you supplied and the placement you set, within a registration tolerance of plus or minus 3 mm;
• we will use the method you selected, and will tell you before printing if it has to change.

We do not promise that:

• a printed colour will match what you saw on your screen. Screens emit light and ink reflects it. We work to a nominated reference and get close, and we describe that as an approximation because that is what it is. How we handle colour
• a print will last a specific number of washes in your household. Our published laundering figures are results from a stated laboratory procedure on a test sample, and are described as such on each method page.
• every method can reproduce every design. Each method’s limits are published, and the studio applies them before you order.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability arising out of or in connection with an order is limited to the amount you paid for that order. We are not liable for loss of profit, loss of business, loss of an event or opportunity, or any indirect or consequential loss.

In particular, we are not liable for costs arising from a deadline being missed where the delay was caused by artwork that failed review, by a file that had to be resupplied, or by a carrier.

Keep your account details to yourself and tell us if you think someone else has them. Do not attempt to interfere with the site, scrape it at a rate that degrades it for others, probe it for weaknesses without our written permission, or use it to submit content that breaks the acceptable artwork rules.

The site, its text, photography, diagrams, product data and code belong to us. You may not copy or reuse them commercially without permission. Our name and mark are ours. Card brand names appearing on this site are the marks of their respective networks, used only to say which cards we accept.

We are not liable for a delay or failure caused by something outside our reasonable control, including supplier failure, industrial action, utility or network failure, extreme weather, or an act of government. Where such an event materially delays your order we will contact you and offer a revised date or a full refund.

Before starting proceedings, please contact us at support@designbyuapparel.shop. Most disputes about a print job are resolved the same week once someone has looked at a photograph.

• If any provision is found unenforceable, the rest continues in force.
• Our failure to enforce a provision is not a waiver of it.
• You may not transfer your rights under this agreement without our written consent.
• These terms, with the policies referenced in them, are the whole agreement between us about an order.
• We may change these terms. The version that applies to an order is the version published when you placed it. Last updated August 11, 2026.